Shipping and Returns

NZ SHIPPING POLICY

Shipped from Auckland.
B4/37 Greenmount Drive
East Tamaki, 2013, Auckland

For domestic deliveries, we use compostable packaging and send using NZ Post. We will supply a tracking number when your order is dispatched. We use standard courier to all locations in NZ and price is determined according to your order and address.

For international deliveries, plastic bubble wrap will (unfortunately) be used. Price is determined at checkout

AUSTRALIAN SHIPPING POLICY

Shipped from Adelaide.
Standard shipping 2-10 Days
Express shipping 2-3 days

Australian Returns are to
Waste Free Celebrations
c/o Express Fulfillment
12 Burdon Road
Dudley Park
Adelaide, 5008

Due to shipping restrictions in Australia, we cannot distribute snaps as they are Dangerous Goods. Please order from crackersforbonbons.com

RETURN POLICY

If you are unhappy with your product or notice a fault, please send us an email and return it for a replacement or a full refund.

If damage occurs during courier than photograph's help. Please take a moment to snap the arrival state so we can ensure better practice next time!

PAYMENT METHOD

All payments are in NZD. We accept credit cards safely online.